Les Arts de la Grimpe Distribution SARL a French company registered at the Reims Trade and Companies Register under number B 884 739 228
12 rue du Sauveur, 39130 Clairvaux les lacs, France,
Hereinafter referred to as “Les Arts de la Grimpe Distribution”, “we” or “us”
Phone: +33 (0) 666067589
E-mail: contact@digital-climbing.com
General terms and conditions of sales for the products sold on the website digital-climbing.com and of use of the website digital-climbing.com

Article 1 – Scope of application

These general terms and conditions of sales (hereinafter the “General Terms and Conditions of Sales”) govern the sales by Les Arts de la Grimpe Distribution under the trademark Digital-climbing (pronounced « Digital-climbing »), whose registered office is located 12 rue du Sauveur, 39130 Clairvaux les lacs, France, of climbing holds (hereinafter the “Products”) on the website digital-climbing.com (hereinafter the “Website” or “Site”), as well as the use of the Site.

A detailed description of the Products is featured on the individual presentation of each of the Products on the Website.

The online selling process described in these General Terms and Conditions of Sales is reserved solely for the use of individual consumers purchasing Products exclusively for their own account and personal use.

By placing any order through the Website, the client making a purchase (hereinafter the “Client” or ‘you”) confirms that he/she unconditionally accepts these General Terms and Conditions of Sales. We reserve the right to modify these General Terms and Conditions of Sales from time to time, it being specified that the General Terms and Conditions of Sales accepted when placing an order will be applicable.

By accepting these General Terms and Conditions of Sales, you declare to be at least the age of majority in your State or province of residence.

Article 2 – Sale of Products

We reserve the right to interrupt the sale of any Product at any time. Any offer for any Product made on the Site is is void where prohibited.

Article 3 – Prices

Prices of our Products are given in Euros, not including taxes, unless otherwise specified.
For the buyers located in a country outside of the European Union, prices appearing on the Site do not include taxes (VAT and all taxes and duties due when placing an order), unless otherwise specified.

The total cost of your order includes:

  • The price of the purchased Product (not including taxes)
  • Processing and delivery costs.

For countries other than Metropolitan France, you are deemed importer of the concerned Products. Customs duties or other local taxes or importation duties or State duties are likely to be due. Les Arts de la Grimpe Distribution is not responsible for these duties and sums of money, has no control over them and cannot foresee their amounts.

You shall be solely responsible for these sums of money, regarding their declarations as well as the payment to the competent authorities and organizations in your country. We suggest that you contact your local customs office for further information before placing your order.

Any orders, wherever they are placed from, are payable in Euros.
Les Arts de la Grimpe Distribution pays the closest attention to the accuracy of the prices on the Website. However, in case of a mistake on our part, we reserve the right not to provide the Products for which the posted price was manifestly incorrect.

We reserve the right to modify the prices listed on our Website at any time and without prior notice. However, Products will be invoiced on the basis of the applicable price when placing the order and subject to availability.

The Products remain Les Arts de la Grimpe Distribution’s property, until full payment of the price.

Notwithstanding the foregoing, the risks (including the risks of loss and damage) pass on to you upon delivery of the Products, meaning the moment when the Products are handed over at the delivery address that you have provided.

Article 4 – Orders

You may place your orders on the Website digital-climbing.com.com.

The Products offered for sale on the Website are described and displayed with the utmost precision (specifications, illustrations, size, composition, etc.). However, the Client is invited to refer to each Product’s description, available by clicking on the “Description” section, in order to be informed of the properties and characteristics, especially as to the characteristics sought after, the choice and the purchase of a Product being under the Client’s sole responsibility.

Contractual information is featured on the Website and will be subject to a confirmation in accordance with Article 5.

Les Arts de la Grimpe Distribution reserves the right not to register a payment or not to confirm all or part of any order for any reason whatsoever, especially in case of supply issues, and/or unusual/fraudulent orders or orders placed in bad faith. In addition, we reserve the right to refuse any order from a Client with whom there is a dispute concerning the payment of a previous order.

Whilst we have taken reasonable steps to depict Products as accurately as possible through the photographs and other images featured on the Site, the detailing (such as colour, pattern and texture, etc.) you see on-screen will depend on your monitor and, as such, may not exactly reflect the actual detailing of a Product.

Article 5 – Order placement

In order to complete their order, the Clients:

Shall confirm their delivery address and their billing address, or indicate a new delivery and/or invoicing address;
Shall read carefully these General Terms and Conditions of Sales and expressly accept them by clicking the “I have read and accept the General Terms and Conditions of Sales” button before processing the payment of the order;
Are then invited to pay the price of their order by clicking or the “Order” button (for the Stripe payment mode), giving access to the secured payment of the order.

Once the payment is confirmed, the Client immediately receives, and before delivery at the latest, an e-mail confirming the order, featuring, among others, the order number and the detailed list of the ordered Products.

The Client expressly accepts that the content of the order be confirmed via e-mail by Les Arts de la Grimpe Distribution.

All the data provided and the registered order confirmation shall evidence the transaction.

The order confirmation shall be deemed equivalent to signature and acceptation of the processed transaction.

A summary of your order and of the present General terms and conditions a will be sent to you via e-mail in the PDF format, at the address used for the order confirmation.

Article 6 – Deliveries

Your Products will be delivered to the shipping address specified in your order. Except for specific circumstances, or if one or several Products are temporarily out of stock, the Products of the same order will be delivered in one batch.

We deliver exclusively to Canada and the US.
If your delivery address is geographically remote, or difficult to access, for example certain outlying islands or other isolated locations, it is possible that we may not be able to deliver at such address, or that the delivery may give rise to delivery costs, in addition to the price of the Products, as set out in Article 7 below. If that is the case, we will notify you before we accept your order. Orders cannot be delivered to P.O. boxes or similar addresses.

If, upon delivery, the exterior appearance of the package is not perfect, we ask you to open it in the presence of the carrier, in order to check the condition of the delivered Products. In the event of damage to the Products, please provide a specific description on the delivery note.

You will receive, upon delivery, a receipt with written confirmation of the total price paid including the detail (product prices and delivery charges, if applicable).

Should the shipping be delayed, an e-mail will be sent to you in order to inform you of the possible consequences on the indicated delivery time.

In compliance with French law, if the delivery occurs later than 30 days as of the order, or within any other deadline otherwise agreed upon between Les Arts de la Grimpe Distribution and the Client, and subject to full payment of the price, you have the possibility to cancel the order, in accordance, with the provisions of article L.216-2 of the French Consumer Code (Code de la consommation). The contract is deemed cancelled upon receipt of the letter or the written document by which you inform us of this cancellation, unless the delivery occurred in the meantime.

If the delivery is processed by a carrier, Les Arts de la Grimpe Distribution may not be held responsible for any delay that would be due exclusively to unavailability of the Client, after several appointments proposals.

Article 7 – Delivery rates

Standard delivery expenses (standard shipping with tracking by a third-party carrier) are not included in the price of the Products offered on the Site.

Any shipping other that standard delivery or shipping to remote or difficult to access addresses may give rise to delivery costs, which shall be invoiced to the Client in addition to the price of the Products.